Frequently Asked Questions (FAQs)


1. How long does the battery last?

BlendFlow™ lasts 10–12 cups per full charge, depending on the ingredients you use. Perfect for travel, gym, school, or work.

2. How long does it take to fully charge?

A full charge takes about 1.5 hours using any USB-C cable. You can charge it from a power bank, laptop, or wall adapter.

3. Can it blend ice?

Yes! The 12 stainless-steel blades + high-torque motor can crush ice, frozen fruit, and hard ingredients with no problem.

4. Is it safe to drink from?

Absolutely. It’s made from BPA-free, food-grade materials and includes safety sensors that prevent the blades from spinning unless properly closed.

5. How much liquid can it hold?

The cup capacity is 16oz (450ml) — perfect for smoothies, protein shakes, juices, and baby food.

6. Can I take it on an airplane?

Yes, you can carry it in your checked luggage. For carry-on, you must remove the motor base battery per airline safety rules.

7. How do I clean the blender?

Just add water + a drop of soap, blend for 5–10 seconds, rinse, and you’re done. No disassembly required.

8. Does it work while charging?

For safety reasons, the device will not blend while charging.

9. What kinds of ingredients can it handle?

Smoothies, milkshakes, fresh juices, semi-soft foods, baby food, protein shakes, and even crushed ice.

10. What do I do if it doesn’t start?

Check these quick fixes:

  • Make sure the bottle is aligned and fully locked
  • Ensure battery is charged
  • Avoid overfilling
  • Add more liquid if too thick

 

11. Is there a warranty?

 

Yes! We offer a 30-day money-back guarantee + store warranty for defects or damage.